Leverage AI to optimize customer service outcomes – TechCrunch

The interplay between tech and human insight is a virtuous cycle Nitesh Dudhia Contributor Nitesh Dudhia is co-founder and CBO of Aikon Labs Pvt Ltd. Nitesh has worked on market opportunity identification, business planning and strategy...

Investment in AI startups slips to three-year low – TechCrunch

Q2 2020 saw 458 deals worth $7.2 billion The fortunes of startups that leverage artificial intelligence have soared dramatically in recent years. These AI-powered startups have seen quarterly investment totals rise from a few hundred...

How to time your Series A fundraise – TechCrunch

Emergence Capital's Jake Saper walks through the basics When founders start fundraising is as important as how they make their pitch to investors. Timing matters and it’s more complicated than founders might realize, but it’s...

Spotify users are streaming again, but ad revenues still suffer due to COVID crisis...

The COVID-19 pandemic’s continued impact on Spotify’s business was apparent in the results of the company’s Q2 2020 earnings today. On some fronts, Spotify had good news. As more users turned to...

Hearsay, maker of compliant tools for financial services, deepens ties with Salesforce – TechCrunch

Financial services companies like banks and insurance tend to be heavily regulated. As such they require a special level of security and auditability. Hearsay, which makes compliant communications tools for these types of...

Remitly raises $85M at a $1.5B valuation, says money transfer business has surged –...

Remittances — when people send money internationally to family and friends, or as a payment — has long been one of the most important levers for getting funds to people in developing economies. However,...

Elon Musk says Tesla is open to licensing Autopilot, supplying powertrains and batteries to...

Tesla CEO Elon Musk noted on Twitter on Tuesday night that the automaker would be “open to licensing software and supplying powertrains & batteries” to other automakers. Musk added that that...

With Robinhood’s UK launch delayed, eToro to bring out UK debit card following acquisition...

Investment app eToro is to launch a debit card, following its acquisition of Marq Millions Ltd, the UK based e-money business. Marq Millions will now trade as eToro Money and will be...

Disrupt 2020 early-bird savings vanish in just 4 days – TechCrunch

Disrupt 2020 doesn’t arrive until September, but the countdown clock to early-bird savings winds to a halt in just four days. Grab this opportunity to attend one of the best tech conferences for...

Why aren’t Rackspace and BigCommerce worth more? – TechCrunch

Unpacking their initial IPO prices in light of today's market conditions This week has brought with it two tasty pieces of IPO news — Rackspace’s return to the public markets and BigCommerce’s debut will...
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